HSMA 611 Healthcare Operations Management
This course provides students with an overview of healthcare systems and
management covering fundamental concepts and theories including healthcare
systems management, decision making and operations strategy. A common theme
of high-performance healthcare organizations (HCO’s) is that they embraced a
culture of transformational management and evidence-based management; both
are carefully weaved throughout course. Also emphasized are critical management
activities including measures and metrics, systems thinking, data analytics,
continuous improvement and various operations management and systems
engineering tools and methods, which are all essential to high performance HCO’s.
The emphasis of the course will also be to learn various concepts and techniques
and apply the techniques to diverse decision-support contexts.
Distribution
3-0-3Offered
Fall